faq

Fruitofy FAQ 

General Company Info

Q. Where is your shop?
We are an e-commerce company and provide online services, delivering fresh fruits and desserts directly to your doorstep.

Q. From where do you source the desserts?
Desserts are provided by Alkhair Sweets, Multan (they have only one branch).

Q. Where are your mango farms located?
Mangoes are provided by GB Farms, located in Khangarh District, Muzaffargarh along the banks of the River Chenab.

Orange Varieties & Differences

Q. What’s the difference between Khanpur Malta (blood orange) and Sargodha Kinnow?
Khanpur Malta refers to true sweet oranges, including red blood varieties with deep red flesh, high sweetness, and thin peels — ideal for eating and premium juice. Sargodha Kinnow is a mandarin hybrid (easy-peel citrus) with a tangy-sweet taste and high juice content, widely grown commercially in Punjab. One is prized for flavor and antioxidants, the other for volume and juicing.

Q. Are kinnow oranges and mandarins the same thing?
Kinnow is a type of mandarin hybrid, often classified under mandarins, not a traditional sweet orange. It has a distinctive sweet-tangy flavour and easy-peel skin.

Q. What are the main types of citrus fruits grown in Pakistan?
The most common citrus varieties are:

  • Kinnow (mandarin)

  • Malta (sweet orange), including Red Blood Oranges

  • Mosambi (sweet lime)

  • Shakri

  • Smaller local types like Fruiter and Valencia-type oranges

Pakistan’s citrus belt produces both mandarins and sweet oranges in winter months.

Q. Are Malta oranges and sweet oranges the same?
Yes — Malta is another local term for sweet oranges in Pakistan. They are typically sweeter and less acidic compared to some other citrus types.

Q. What’s the difference between a blood orange and a regular orange?
Blood oranges are a sweet orange variety with anthocyanins, giving them red pigmentation. Regular oranges lack this pigment but are similarly rich in Vitamin C and fiber.

Health Benefits of Oranges

Q. Are Red Blood Oranges healthier than regular oranges?
Red Blood Oranges contain all the nutrients of regular sweet oranges — Vitamin C, fiber, potassium — plus anthocyanins, powerful antioxidants linked to lower inflammation and improved heart health. Their pigment compounds support immunity and skin health.

Q. What are the health benefits of eating oranges daily?
Oranges are rich in Vitamin C, flavonoids, carotenoids, and dietary fiber, supporting immune health, digestion, hydration, and skin glow. They may also help lower cholesterol, reduce oxidative stress, and improve heart health.

Q. Can oranges help with weight loss?
Yes — oranges are low in calories and high in fiber and water content, helping you feel full longer, control sugar cravings, and support gut health.

Q. Do oranges improve skin and anti-aging?
Yes — the high Vitamin C in oranges supports collagen production, helping maintain skin elasticity and reduce signs of aging. Orange antioxidants promote brighter, healthier skin.

Q. How much vitamin C is in one orange?
A medium orange provides around 90% of your daily recommended Vitamin C, boosting immunity and antioxidant protection.

Q. Can oranges help lower cholesterol and blood pressure?
Yes — the fiber, potassium, and flavonoids in oranges support healthy cholesterol levels and blood pressure by improving blood vessel function and reducing inflammation.

Q. Do oranges help with digestion?
Yes — the natural fiber in oranges supports a healthy digestive system, aids bowel regularity, and feeds beneficial gut bacteria.

Buying & Usage Tips

Q. When is the best season to buy fresh oranges in Pakistan?
The peak season for fresh citrus is December to February. Early season fruit (Nov–Dec) can be less sweet, while late season (Feb–Mar) may lose firmness and sweetness.

Q. How do I choose the best quality oranges at market?
Look for firm fruit with:

  • Bright, even color

  • Pleasant citrus aroma

  • Heavier weight (indicates higher juice content)

  • Thin skin that yields slightly under finger pressure

Q. What’s the best way to eat oranges to retain nutrients?
Fresh, raw consumption — as whole fruit or freshly squeezed juice — preserves most nutrients. Avoid long-stored bottled juices, which can lose fiber and Vitamin C.

Q. Are orange peels edible and healthy?
Yes — orange peels contain bioflavonoids and nutrients that support digestion and antioxidant intake. Wash thoroughly and use peel zest rather than eating raw peel directly.

Payment, Delivery & Services

Q. Which payment methods do you accept?
We offer Cash on Delivery and also accept Visa/MasterCard, Jazz Cash, EasyPaisa, and direct bank transfer.

Q. Which courier service do you use?
We use multiple courier services including TCS, TRAX, FASTEX, depending on customer location.

Q. In how many days do you deliver?
We deliver in 2–5 working days (Sunday is a holiday).

As all our products are edible, if there is any issue with taste or quality, please provide feedback via customer support or social media. We’ll fully compensate our valuable customers.