FAQs | Mango UAE | Mango in UK | Mango Online | Fruitofy

Q1. Where is your shop?

We are an e-commerce company and we provide online services.

Q2. From where do you source the desserts?

Desserts are provided by Alkhair sweets Multan (they have only one branch).

Q3. Where are your Mango farms located?

Mangoes are provided by GB farms located in Khangarh District Muzaffargarh along the Banks of River Chenab.

Q4. Which Payment methods do you accept?

We offer cash on delivery services but we also accept Visa/MasterCard, Jazz Cash, Easy Paisa and direct bank transfer.

Q5. Which courier service do you use?

For cash on delivery we use TCS but we facilitate our customers by providing other delivery services if TCS does not deliver in their area.

Q6. In how many days do you deliver?

We deliver in 2-3 working days.

*As all our products are edible so if there is any issue in our product’s taste feel free to give your valuable feedback at our customer support number or social media pages. We’ll fully compensate our valuable customers.

Q7. How can I get points?

You will get 200 points on signup, 25 points on sharing the website to other social platform and after that 10% of your purchase value. These points will automatically counted into your account.

Q8. How can we redeem our points?

Once your points reach above 1500, Fruitofy will ask you on the checkout page to use your points to get discount on your order. Make sure that you are signed-in with your account while placing the order.

Q9. What is minimum redeemable points?

Minimum redeemable points are 1500.

Q10. What is maximum redeemable points?

Maximum redeemable points are 3000.

 

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